Fire Safety Servicing FAQs
We're glad to help you find your way through fire safety services, and a great way to begin is by responding to some of our commonly asked questions.
1. How often should fire safety maintenance be performed?
That is dependent on the fire safety devices you have. Fire extinguishers and wall-mounted fire hose reels with dry risers should typically be serviced every two years, whereas all other fire safety equipment should be serviced once a year. There are, however, exceptions. For example, if there is no water flow from the sprinkler heads, they may not need servicing until the problem has been corrected.
2. How do I know when my fire safety system needs to be serviced?
The first thing to do is check the condition of your fire alarm panel. If this is damaged or missing, call us immediately. A fire alarm panel will tell you whether or not your fire safety system is working properly. You should also look for signs of smoke damage, such as discoloration of walls, ceilings, floors, doors, and windows. Smoke damage indicates that your fire safety system is malfunctioning.
3. What happens if my fire safety system malfunctions?
Call us immediately if your fire alarm system fails to activate or sounds an alarm. We'll dispatch a technician to inspect your fire safety system. The technician will determine what's causing the alarm to sound and make repairs accordingly. In addition, they will test your fire safety system to ensure it is functioning correctly.
4. What should I do if I notice something wrong with the condition or location of my fire extinguishers?
Contact us immediately. We'll send out a technician to assess the situation. They will determine if the issue requires immediate attention and then make the necessary repairs.